Free shipping on orders over $100

Mini Cart

If you change your mind about any items purchased you can return them to us (except grooming products, pierced jewelry, items on SALE, accessories, SWIMWEARSUNGLASSES or any other item that cannot be returned for health or hygiene reasons)

You can exchange the product within 3 days of delivery for different size or different item from our store.

Conditions:

• the items are unworn and unwashed
• the items have all tags attached
• you take good care to avoid the transfer of make-up

When you return your order, just pop your returns note in the parcel with the following details marked on it:

  • Your order number
  • Which items you’d like exchanged or store credit
  • The new size or color you’d like of the items to be exchanged

International

International

Regular priced Items bought on zodaya.com will gladly be exchanged within 3 days after receiving the order. All merchandise must be received back in its original form. It must not be worn, altered or damaged. All tags must be attached when returned. PLEASE NOTE THAT ALL SALE ITEMS, ACCESSORIES, SWIMWEAR, SUNGLASSES CANNOT BE EXCHANGED. In the event of an exchange, shipping and handling charges of returned merchandise are on the client's expenses.

To make an exchange please contact us by email on: info@zodaya.com 

Refunds in CASH
• We do not allow any refunds at this time. Exchanging items is only acceptable.

HOW TO RETURN A FAULTY ITEM

We are sincerely sorry to hear that there was a manufacturing fault with your garment!
Unfortunately, we do experience manufacturing faults with our garments on rare occasions which we cannot control.

In the case of a manufacturing fault we are more than happy to replace the item for you for one that is in tip-top condition :)

1. Please email info@zodaya.com with photos of your faulty item, your invoice number & full name
2.  Item must be sent back to CHECO within 20 days of receiving.
3.Our team will inspect the garment and process either a replacement or a refund or 100% credit note if the item is no longer available.

Lebanon

Regular priced Items bought on zodaya.com will gladly be exchanged within 3 days after receiving the order. All merchandise must be received back in its original form. It must not be worn, altered or damaged. All tags must be attached when returned. PLEASE NOTE THAT ALL SALE ITEMS, ACCESSORIES, SWIMWEAR, SUNGLASSES CANNOT BE EXCHANGED. In the event of an exchange, shipping and handling charges of returned merchandise are on the client's expenses.

To make an exchange please contact us by email on: info@zodaya.com  or on whatsApp on the number +96170326868

Refunds in CASH
• We do not allow any refunds at this time. Exchanging items is only acceptable.

HOW TO RETURN A FAULTY ITEM

We are sincerely sorry to hear that there was a manufacturing fault with your garment!
Unfortunately, we do experience manufacturing faults with our garments on rare occasions which we cannot control.

In the case of a manufacturing fault we are more than happy to replace the item for you for one that is in tip-top condition :)

1. Please email info@zodaya.com or on whatsApp on the number +96170326868 with photos of your faulty item, your invoice number & full name
2.  Item must be sent back to CHECO within 5 days of receiving.
3.Our team will inspect the garment and process either a replacement or a refund or 100% credit note if the item is no longer available.